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Payments
Are my card details safe with you?
Can members of my party pay with different credit cards?
Do I have to pay upfront?
How can I avoid cancellation fees?
How can I pay for my holiday?
How do I cancel my booking?
How much is the deposit?
I am trying to pay my balance by Laser/ Switch/ Maestro but it won't go through! Why?
Is my deposit refundable?
What if I book within 10 weeks of departure when is my balance due then?
What is included in the price of my holiday?
What is our cancellation policy?
What should I do if the fare for an identical holiday is lower now than when I booked?
When is my balance due?
Why are you charging me for a VISA Debit payment?
Why is there a difference of price between booking on the website and booking over the telephone?
Why is there a late booking fee?